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Engineering and field services

Digital systems for technical companies operating on the move.

Technical companies —drones, energy, inspection, field services— face twin problems: explaining complex services to non-technical buyers and operating teams that work on the move.

Industry tensions

  • 01

    Technically complex services the website fails to explain without losing precision.

  • 02

    Field operations coordinated by hand: appointments, travel, staff and payments.

  • 03

    Real-world data —locations, vehicles, verifications— that doesn’t fit generic tools.

Typical journeys

  1. Acquisition
  2. technical qualification
  3. field service
  4. invoicing.

Priority use cases

  • Web communication architecture for complex technical services.

  • Field operations management systems: calendar, geolocation, assignment.

  • Invoicing and accounting connected to operations.

Common systems and integrations

  • Geolocation and routing.
  • Asset identification (e.g. VIN) and verification (OTP).
  • Invoicing, accounting and finance.

Reference blueprint

The pattern that works: communication that translates the technical without dumbing it down, and an operating system that supports teams on the move. At Sky Solutions we renewed the entire web communication —drones, energy, thermography, photogrammetry, LIDAR— with considerable speed and SEO improvements. At Lavage Mécanique we built the complete operating system of a field service in Canada.

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